Schedule of Service Fees

Service Type	All prices are ex GST Normal Hours (7am - 7pm, Mon - Fri)
Initial Home Care Assessment Undertaken by a Care Leader	No Charge
Health Professional Care	$125/hour
Home Respite Care	$58/hour Minimum booking 2 hours Respite long care bookings – Ring for a quote
Domestic Assistance & Home Help Including meal preparation & “Tuck In” service	$58/hour
Qualified Personal Carers at Home Showering, dressing, health care support	$58/hour
Social Support & Assisted Transport Shopping assistance, wellness activities at home, ‘tea & chat’ visits	$58/hour $1.02 per km
Overnight Sleep Over	From $295 Dependent on the complexity of care

Home Care Package	Care Management Fortnightly charge Fully managed by Prompt Care	Package management Fortnightly charge
Level 1	$60	$35
Level 2	$105	$62
Level 3	$235	$135
Level 4	$355	$205

Valid March 2021 to September 2021.

Charges quoted exclude GST and cover Monday to Friday
Provision of Private Services, outside of a Home Care Package, will incur 10% GST
External purchases are subject to an 8% handling fee
Reimbursement requests are subject to an 8% processing fee
After normal hours between 7pm to 7am, Mon to Fri incurs a 50% surcharge
Saturdays incur a 50% surcharge
Sundays and After Hours (7pm to 7am) on weekends incur a 100% surcharge. Public holidays incur a 150% surcharge.
Minimum service duration is 1 hour
Cancellations: when a service is cancelled with less than 24 hours prior notice, 100% of the shift fee will apply
A maximum package exit fee of $275 may apply